Oklahoma Attorney General - www.oag.ok.gov

Consumer Tip

Home Repair Fraud

In Oklahoma, the wind and rain that come with spring can wreak havoc on our homes and property. By being prepared and being aware, consumers can avoid being victimized.

Be alert to several clues that might indicate a less-than-reputable repairman. Be wary of anyone who solicits door-to-door, offers discounts for finding other customers or “just happens to have” materials left over from a previous job. Also, be suspicious of a repairman who accepts only cash payments, pressures you for an immediate decision or asks you to pay for the entire job up-front.

Remember the following tips:

-Ask people you trust for referrals.
-Whenever possible, deal with local firms with roots in the community.
-Check out the repairman with the Attorney General’s Consumer Protection Unit.
-Ask for customer references.
-Get written estimates from several firms.
-Don’t do business without a written contract.
-Get all guarantees, warranties and promises in writing.
-Agree on start and completion dates and have them written into the contract.

The same rules apply when dealing with lawn, landscape, swimming pool or any type of speciality work.

Whether doing weather-related repairs or just general property updates or repairs, consumers need to exercise caution before opening up their homes and their wallets. We can keep scam artists at bay-even if we can’t say the same thing about Oklahoma weather.

Oklahoma Attorney General - www.oag.ok.gov

|313 NE 21st Street, Oklahoma City, OK 73105 | OKC 405.521.3921| Tulsa 918.581.2885 |

Oklahoma Attorney General - www.oag.ok.gov